Municipality Citizen Services
Secure Digital Immigration & Document Portal
To protect your personal data and ensure the integrity of your application, you must verify your identity before accessing this portal.
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Your identity is verified through a trusted authentication provider. No passwords are stored by this portal.
Welcome to Citizen Services
Our digital assistant guides you through municipal service enquiries and application procedures.
Your Information
This information personalises your session and pre-fills your application forms.
Select a Service
Session Completed
Thank you for using the Municipality Citizen AI Assistant. Your enquiry has been recorded.
If you need further assistance, please visit our office or call our citizen helpline during office hours: Monday – Friday, 08:00 – 16:00.